We are happy to help. Most questions are answered below - if not, email us and we will get back to you within a couple of days.
How do I start training?
Open the app, complete the short survey so Bruno can tailor your plan, create your account, then start your free trial or a program from the Training tab.
How does the free trial and subscription work?
Superhuman Badminton offers a free trial followed by an auto-renewable subscription (weekly, monthly, or yearly) that unlocks the full catalogue. Payment is charged to your App Store or Google Play account, and renews automatically unless cancelled at least 24 hours before the period ends.
How do I manage or cancel my subscription?
Subscriptions are managed by the store, not inside the app. On iOS: Settings → your name → Subscriptions. On Android: Play Store → Profile → Payments & subscriptions. You can also tap Settings → Manage subscription in the app.
How do I restore a purchase on a new device?
Go to Settings → Restore purchases in the app while signed in to the same App Store / Google Play account you purchased with.
What data do you collect?
Your training data stays on your device. We use an email/password account to save your plan and product analytics (PostHog) to improve the app. Full details are in our Privacy Policy.
How do I delete my data or account?
Use "Reset everything" in Settings to wipe local data, or email us to delete your account and analytics records.
The app is not behaving as expected.
Try closing and reopening the app first. If the problem continues, email us with your device model and OS version and a description of what happened.